Leadership Forum Members
Norovirus, flu, colds, Enterovirus 68 and Ebola ...
Norovirus rates are picking up in a variety of foodservice environments as the winter approaches, but this year, it shares the stage with Ebola and Enterovirus 68. These three, along with the flu and the common cold, are spread everywhere folks gather, calling for added restaurant cleanliness to protect your customers and fight staff absenteeism.
Situations drive operator choices
"Over here, Ray debones raw chicken. Later in the shift, he works at the counter.”
Handwash protocols in foodservice are dictated by the situation. Situations are defined and grouped by the operator and training begins.
Should it close restaurants and all foodservice?
Mercer Island Washington announced a boil-water advisory and closed foodservice establishments.
How do you close a nursing home? Are you going to close schools and hospitals?
Why close restaurants and then advise households that "Dishwashers can be used if run with the sanitizing/heat cycle and commercial dishwashing detergent. Dishes can be hand washed if rinsed in a diluted bleach solution – one teaspoon household bleach to one gallon of water – and then allowed to air dry?”
Our current work on electronic handwashing compliance in restaurants clearly documents the industry’s poor hand hygiene reality. It is encouraging to watch how monitoring and keeping score changes the game.
Study suggests a change of greetings in professional kitchens
A handshake is many things, mostly positive. It conveys feelings of friendship and common ground. The handshake builds customer confidence when greeted by their chef, server or bartender.
A university study in the United Kingdom provides some added information to help assess the risk at your facility. It shows that a handshake significantly transfers a greater level of germs when compared to a fist bump.
1. Start by hiring smarter … Hire managers with leadership skills to help employees reach and sustain their professional handwashing standards. Don’t hire employees with nervous habits of unconscious twitches and touches of their face or hair. Hire people with cleanable hands.
Why training may be blocking progress
Our world of restaurant food safety is blessed with a cadre of good trainers and creative programs. This has been true for at least the last decade as more technology now leverages the messaging.
How Hand Hygiene Monitoring Gets You in the Game
A recommendation of “No Action” at the CFP (Conference for Food Protection) can be viewed as a strike out and to continue the baseball metaphor, Handwashing For Life went 0 for 7 on the issues submitted in 2014. We thought at least one would be accepted but all were presented as a foundation for 2016. In that context our efforts were well received and rewarded with calls to continue our quest for codifying hand hygiene innovations. Lively discussion demonstrated the need for changes but the system favors the status quo.
Non-voting Council Members, the FDA and CDC, sharply tilt the decision making power. A timely sound-bite can end Council discussion. Who of the regulatory Council Members are willing to vote against the non-voting regulatory Members?
Here is our interpretation of what happened, why and how each sets up for 2016.
Clean hands from the petting zoo to the Iditarod, from farmer’s markets to trade shows and elegant receptions
Food service situations with compromised potable water supply are many and growing as operators respond to the public's demand to have safe food convenient to their daily trail. This results in food being prepared and served in venues without running water for handwashing. Gloves are not the full answer as when they are damaged or contaminated or a task change is required, there is no reasonable option to clean hands between glove changes.
The Double Barrier Gloving Exception
Tasks such as, but not limited to, cooking burgers on a grill require handling of both raw and ready-to-eat product by the same person.
Better handwashing protocols specify disposable paper towels or continuous towel systems as they add a valuable friction factor, significantly increasing cleaning, perhaps even doubling it when measured in log reduction. This is a benefit unavailable to all styles of air dryers, warm air or air blade. For this reason the Department of the Army in Technical Bulletin (TB) MED 530 specifies either disposable paper or continuous fabric roll towels be used at all handsinks used by employees.
(Submitted by a former State Regulator after reading this blog series in preparation for the 2014 biennial Conference For Food Protection (CFP))
The ‘prescriptive' nature of the food code is now being understood by local health officials as: 'The health authority prescribes how a task is done and the operator is responsible to do the task as prescribed.' This interpretation, which differs from the traditional approach of Food Code which defined the minimum standard needed and operators were encouraged to innovate to complete the task at a standard that exceeded the minimum required by regulation.
Open the door to convenience, compliance and water savings.
The handwashing minimum water temperature in Section 5-202.12 of the Food Code, states " ... equipped to provide water at least 38°C (100°F) ..." This is interpreted by both operators and inspectors as the definitive base for effectiveness of the handwash while the goal is largely user comfort. All temperatures between a common ambient and 107°F are sufficiently comfortable. As to cleaning effectiveness, the body's 98.6°F quickly heats the soap and initial scrub-water.
30,000+ health inspectors/assessors have an opportunity to be more focused on prevention in keeping with the principles of Active Managerial Control (AMC) and in the spirit of the Food Safety Modernization Act (FSMA).
A condition for improved learning for food handlers and their managers can be achieved by scheduling inspections rather than expecting food service managers to learn in what often feels like a raid, especially when key managers are missing.
How the operator-interpreted code blurs food safety responsibility.
Health authorities help operators prepare and serve safe food. These agencies take their guidance from the FDA's written Model Food Code which sets out minimum standards in a 642 page tome.
Every successive edition of the Code becomes more prescriptive, leaving less choice available for the operator. This dangerously dilute's the operator's commitment to the standards of safe food as he realizes he's not fully in charge of food safety. He interprets regulatory's reduction of choice as a shift in responsibility. Health authorities take over by virtue of them no longer allowing the operator to choose the method of compliance that works best for them - even when the solution is superior to the Code's "prescription".
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